Benefits:

401(k) matching
Bonus based on performance
Competitive salary
Dental insurance
Health insurance
Opportunity for advancement
Paid time off
Vision insurance

Overview: We are seeking a proactive and detail-oriented individual. In this role, you will provide support to our IT engineering team, handle quoting and procurement, inventory management, and general office operations. The Operations Coordinator will report to the Manager, Administrative Operations.

Key Responsibilities:

IT Support & Help Desk Triage:

Serve as the initial point of contact for all incoming help desk calls, including creating and updating tickets in the ticketing system.
Collaborate with the engineering team on ticket assignment and escalation

Quoting & Procurement:

Provide quotes of IT equipment and/or software to our clients based on engineering recommendations
Procure IT equipment and/or software for our clients, as well as internally
Track and maintain procurement from quoting to purchasing in our system

Inventory Management:

Oversee the management and tracking of IT assets, including computers, and peripherals both internally and for our clients, utilizing our inventory management system
Regularly audit inventory to ensure accuracy and readiness.

Office Management:

Manage office supplies, ensuring necessary items are always stocked and organized. This includes ordering company apparel for employees.
Coordinate meetings
Booking employee travel
Receive deliveries
Company vehicle maintenance – includes keeping insurance up to date, scheduling of service, etc.
Provide administrative support for general office operations as needed

Required Skills & Qualifications:

Office 365 applications, including SharePoint, OneDrive, and Teams
Strong organizational and multitasking abilities.
Excellent communication skills, both written and verbal.
Ability to work independently and in a team-oriented environment.
Strong problem-solving skills and attention to detail.

Preferred Skills:

Experience with office management and coordinating daily office functions.
Familiarity with asset management and inventory tracking software.

Merit Technologies is a leading IT company in South Carolina that offers outsourced IT services and careers. They also have an outstanding reputation based on their industry-leading solutions and exceptional customer service.
We are always interested in meeting new talent – that’s why our award-winning reputation as the top IT services company is spreading and growing. We have an impressive customer base, a solid pipeline of new business and a proven track-record of growth.

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Benefits

Paid Time Off

Paid Holidays

Vision Insurance

Health Insurance

Simple IRA

Dental Insurance